<aside> ❔ See 🚀Product Vision Guide and **Product Vision Meeting Agenda** for more info

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Problem Core

<aside> ❔ This is the core problem that causes all the problem symptoms. Should be clear and illustrate the source of the pain. Note: Lack of a solution is not a problem

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Only 5% of people who experience negative police behavior report it. We can't fix what we don't see.

Problem Side Effects

<aside> ❔ This is a list of the effects or pain points that are caused by the problem core. Purpose of this section is to explore and brainstorm the problem space to help find the common cause of the problem(s) or effectual problems

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As a result, officers are rarely held accountable for their behavior and the policies governing that behavior are written with only a very limited understanding of the experiences of city residents.

Objectives

<aside> ❔ Specific objectives inside solving the problem

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Design and build a system to make it easy for residents who encounter police to give feedback directly to/about the specific officer(s) they encountered. Each officer would be required to give out a card (or there would be a sticker on the back of each ticket they write) with a QR code and URL specific to that officer. Following this would take a person to a page where they can give feedback (positive or negative) about that officer. We have a decent idea of what this would look like and can help design, but are also open to ideas from the team.